Pineywoods Vineyard
Hemphill, Texas
Scope: Hospitality, Marketing, Events & Wine Club Management
Our work focused on building the operational and event infrastructure needed to support a growing hospitality business—from CRM systems management and staff training to event programming and marketing materials.
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Event Planning & Coordination
Over the past several years, I have coordinated and executed 55+ annual events, ranging from weddings and private tastings to community festivals and wine education programs.
Responsibilities included:
• Vendor coordination and procurement
• Event contracts and rental agreements
• Timeline and run-of-show creation
• Venue layout and guest flow planning
• Client planning meetings
• TABC-compliant alcohol service coordination
Types of Events:
• Weddings & receptions
• Rehearsal dinners
• Corporate gatherings & retreats
• Wine club release events
• Educational wine tastings
• Harvest events & seasonal festivals
• Private wine dinners
• Workshops and creative events
Hospitality Operations & Systems
Developed the operational structure supporting daily winery service.
Projects Included:
• Standard operating procedures (SOPs)
• Staff training manuals
• Menu development
• Event execution guides
• Hospitality workflow systems
These systems improved onboarding, service consistency, and internal communication.
CRM & Revenue Systems
Managed and optimized Commerce7 CRM infrastructure.
Projects included:
• Customer segmentation strategy
• Wine club management workflows
• Product catalog structure
• Product descriptions and photography
• Automated email communication workflows
• Order fulfillment procedures
These systems helped support 65% revenue growth and 235% wine club growth.
Brand & Marketing Infrastructure
Developed marketing materials supporting event programming and winery storytelling.
Projects included:
• Label redesign coordination
• Menu design and product storytelling
• Email marketing campaigns
• Event promotion graphics
• Website content organization
• Customer education materials
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